NOT  AT  FAULT  SERVICES

Has 2 primary purposes:

1. Accountability and Loss Remediation

2. Industry and regulatory reform​

 

Accountability and Loss Remediation

To promote accountability and support individuals who have suffered loss (financial and non-financial) through no fault of their own.
 

The Company excludes losses arising from criminal acts, geopolitical events, acts of God, war, terrorism, widespread uncontrollable events, and accident compensation matters (within New Zealand).
 

It includes losses involving:

1. Imbalances of power;

2. Exploitation of rights (particularly consumer, employment, and human rights);

3. Structural deficiencies in industries or regulatory frameworks;

4. Legal irregularities, including outdated laws, conflicts of interest, or decisions that prioritise offender or industry protection over impacted individuals.

 

The Company does not characterise affected persons as victims, but as individuals whose rights have been unfairly exploited.

Industry and Regulatory Reform

To advance reform in industries, laws, and regulatory systems to reduce preventable loss (financial and non-financial) through education, advocacy, and strategic engagement.

Implementation

The Company operates through four service lines:

1. Remediation services to recover or address losses.

2. Advocacy and policy engagement to strengthen protections.

3. Assurance and accountability initiatives to address systemic risk and misrepresentation.

4. Education and awareness initiatives aligned with its purpose.

 

Operational funding is derived from service lines.
 

The Company partners with aligned commercial entities, experts and professional service firms.

Current service lines

1. Credit hire - accident vehicle

2. Employment advocacy

3. Class actions

4. Privacy advocacy

5. Other - Call 0800312250. Other matters we deal with is consumer protection, food safety, ... maybe more

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Basically if you do not feel someone, a company, an industry or a regulator is giving you a FAIR GO contact NYFS; as long as you are clearly Not At Fault.

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